policies / security

privacy
We take your privacy very seriously. We will never sell or give away any information you provide to anyone
without your expressed permission — period.

security
You’ll note that our site is entirely secure and so is any bank card information you provide. The https:// heading of our URL indicates the use of a 128-bit Secure Socket Layer (SSL) for secure Internet Protocol (IP) browsing and transactions.

a Vintage Sole currently accepts credit and debit cards from VISA, MasterCard, American Express, and Discover. We use Authorize.net as our bank card payment gateway to process your credit or debit card transactions. We never store any of your banking information on our server. In fact, we never even see it — that’s why we use Authorize.net.

Internet Payments
We’re proud to be an Authorize.net Verified Merchant. This means that we’ve passed important tests and utilize industry leading encryption hardware and software methods and security protocols to protect your information. We also adhere to strict industry standards for payment processing and are in total compliance with the Payment Card Industry Data Security Standards (PCI DSS).
PayPal Logo
If you choose to use PayPal, your transaction is also secured and encrypted utilizing SSL technology to keep your information safe. In the same way as with any bank card payment, we never even see any of your sensitive information.

your account
You can check out either as a ‘guest’ or you can establish an account. There are several advantages to creating your own secured a Vintage Sole account. In addition to speeding checkout and easily reviewing past and current orders, you can create your very own wishlist. 

taxes
We charge 6% sales tax on all orders shipped to addresses within the state of Michigan or picked up at our showroom.

We do not collect sales taxes on orders shipped to all other states, U.S. territories, or holdings as a Vintage Sole doesn’t have any locations outside of Michigan. It will be up to you to report the taxes due in your state, if any.

We also do not collect any sales taxes, value added taxes, duties, or fees on orders shipped outside of the United States. Our international shipments go out via United States Postal Service and include a Customs Declaration about the contents and value of the order.

condition
a Vintage Sole shoes are authentic, vintage, unworn footwear in mint condition. Each pair is in its original box and has never been worn. Some have never even been out of the box or tried on a foot! Each pair of shoes is carefully inspected before being placed on our site for sale. To retain their authenticity, we’ve refrained from altering our shoes from the condition in which we found them.

We make every effort to accurately convey the condition of our inventory. Occasionally, a shoe or pair of shoes will have a minor flaw that doesn’t affect the wearability of the shoes. If this is the case, a note detailing the imperfection will accompany the description of the style. We carefully inspect the shoes a second time before we send them off to you and will notify you of any issue prior to shipping.

photography
As you know, shoes look so much better on a foot than they do in product shots. We do our best to capture the elegance and quality of each vintage style in our pictures. Our photo editor makes every attempt to represent the true color, texture, and condition of our shoes. Shoes are photographed under what is considered daylight (5000K) conditions. That said, different monitors, monitor settings, and even operating systems (e.g. MacOS vs. Windows) show colors differently. Also, 
your home lighting may provide a different color experience. If you would like more pictures of any style, drop us a note telling us what you’d like to see.